Service Portal - redirect after password reset

Raphael D_
Kilo Sage

Hi guys,

I have two Service Portals for end-users. I want a diffrent redirect after sucessfull password reset. If the user click to done button the redirect should works. Current, the redirect goes always to the navpage. Its clear why, the UI Page $pwd_confirm contains the logic:find_real_file.png

I thought I can to that with the password reset process. There I can set a redirect URL:

find_real_file.png

 

What I have to do that the logic works? Thanks for help!

BR, 
Raphael

2 REPLIES 2

Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Hi Raphael,

as explained by ron.tavares to the below thread ServiceNow officially propose to change UI page $pwd_confirm, just change this part of code as per your need:

onclick="window.top.location.href='/navpage.do'"

https://community.servicenow.com/community?id=community_question&sys_id=fe24c329dbd8dbc01dcaf3231f96...

Hope this can help you!

If I have answered your question, please mark my response as correct and/or helpful.

Thank you very much

Cheers
Alberto

Raphael D_
Kilo Sage

Hi Alberto,

Thanks for the link, but it's not realy what I need. How I can do that dynamic? And why I can set a redirection in the passwort reset process if always the "href" is used in the UI page $pwd_confirm?
I don't undertand the logic.

BR,
Raphael