Service Portal Search should split knowledge and catalog items

bsk
Kilo Expert

Q1)Service Portal Search selection should group   knowledge articles and catalog items separate it displays all together now.Is there any way to group them in typeahead search PFA.

Q2) Can any suggest me on how to label Knowledge Article on header and show list of articles below that and similar to label service catalog and catalog list below that .Rather then displaying knowledge article and service catalog for each entry.

test search.PNG

1 ACCEPTED SOLUTION

Thanks for your response i found solution by making some script changes and it worked comunity.PNG


View solution in original post

32 REPLIES 32

If you can make knowledge article and catalog labels ready only and can fix grey color. Let me know it would be help full to me   i am still working on itsearch.3.PNG


sure,,,


Can you provide the URL where did you paste this script into?

juliana3
Tera Contributor

Where did you put this script?


I implemented the script you provided and my type ahead is all out of order. See screen shot. Is there anything besides the server script that needs to be modified? If so, could you please outline the steps you took?


2017-09-13_9-54-56.gif