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Resolved! Need to create new field with default value

I want to create a new field (integer) with a value"0" on Incident table.   I want this value to be applied on new as well as existing records. Will the "Default Value" work? if not please suggest any other option.Thank you,Navdeep

getOption always return null

Hi all, I have a problem for getting value of a choice list, in a client script.In a form, I have a field, type choice, with any specified choices. Its name is u_quotation_type.In a client script, I try to get dynamically the display value of an opti...

bourhoud by Kilo Expert
  • 5360 Views
  • 18 replies
  • 2 helpfuls

Additional Assignee list notifications?

Just started testing Geneva in my dev instance (coming from Dublin) and noticed that the Additional Assignee List is available from the Visual Task board card but In basic testing, when I add someone to this list, it does not appear to generate a not...

ABouland by Kilo Guru
  • 3113 Views
  • 3 replies
  • 0 helpfuls

Resolved! Do anyone know the calculation of Demand ROI field?

What I have got from Project is   Planned ROI% :The result is calculated based on values in the Planned return and Estimated cost fields. (Planned return/Estimated cost x 100) but does not seems to be correct for Demand

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serene_ly_oh by Giga Contributor
  • 3544 Views
  • 2 replies
  • 0 helpfuls

ACL error

I have a Netsuite to Servicenow integration issue that's popped up. When my Netsuite integration runs on a particular table I am presented with the following error.{"error":{"message":"Operation Failed","detail":"ACL Exception Insert Failed due to se...

rwagner by Giga Contributor
  • 3847 Views
  • 8 replies
  • 4 helpfuls

Resolved! When query returns no records return 'no'

I don't quite know if this is possible to do in one script...BUT, I am in the workflow and making an if activity. Basically what I want it to do it to query two tables (alm_asset, u_cellular_table). If both of these turn out with no matching records,...

How to edit the main menu?

Hi,I'm really new to serviceportal and it's editing options.I've explored quite a bit and discovered a lot of posibilities while playing.One question that I can't make happen tho is customization of the main menu?I can't seem to clone the "Header Men...

viktorlevine by Kilo Contributor
  • 3702 Views
  • 4 replies
  • 2 helpfuls

business rule to lookup value in another table

This should be very simple but I cannot find any example of this online or in the self-paced scripting class.Yes, I'm new to ServiceNow.My Scenario:1. I have a scheduled import set with a transform map that inserts records into the cmdb_ci_printer ta...

Jeff316 by Kilo Guru
  • 3574 Views
  • 4 replies
  • 0 helpfuls

How to calculate Image width and height?

Hello,I have a requirement in which we have to validate image width and height of the image file attached to the catalog request.There is similar functionality in Images(db_image) table OOB. if we upload any image it directly calculates image width a...

Rajesh M1 by Giga Guru
  • 3788 Views
  • 19 replies
  • 0 helpfuls

How to get elements by tag name in an XML?

HiI have the following piece of XML and trying to parse it. I am using a client callable script include.I need to get all the elements that are tagged with "<name>".<l:cellphone><name>data_type</name><value>1X</value></l:cellphone><l:cellphone><name>...

Resolved! Set a default value to a list choice through UI Action

Hello,I added a new choice option for the incident's state which is "Awaiting Change" as shown below:What I want to do is to set the state to "Awaiting Change" when a Change is created from the incident using "Create Normal Change" or "Create Emergen...

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r_daosseili by Kilo Contributor
  • 3680 Views
  • 3 replies
  • 6 helpfuls

New button missing from Menu Section list

Hi,I am working through the developer training, using a Geneva instance and currently on the Advanced UI module.   Early in the exercise you go to the Service Management homepage and are instructed to add a new Menu Section called Marketing Events to...

adamtrent by Tera Contributor
  • 2588 Views
  • 6 replies
  • 1 helpfuls

Resolved! How to Link a Service Now Report to Excel?

I have a report already built in Service Now (showing details for incidents related to three specific configuration items), and I am trying to link this report to an excel file with automatic refresh capabilities. I was able to set up the query in ex...

vanko by Kilo Contributor
  • 8062 Views
  • 4 replies
  • 2 helpfuls