Hi allI am currently able to strip a store number from an inbound email. Trouble I have is that they could be, 1 digit, 2 digit, 3 digits or 4. The email I receive leaves out the leading zeros and I hold them as 4 digits (with the leading zeros). E.g...
This is probably a simple syntax problem but I can't seem to find an answer anywhere. If I am using the Set Values activity to change some fields on the current record is there a way to use scratchpad values? I've tried using just workflow.scratchpad...
Hello Community, This is a rather basic issue but i'm not convinced that i'm missing something here, so much as this being an issue with the content block itself. I read → Display content block (iFrame) only to users in specific group � t...
We are pulling some data through a powershell script using orchestration. The data that's coming back contains some special characters, specifically an ampersand (&). When an ampersand is present in the returned data, our payload has two extra se...
Hi guys,I have currently made one simple custom application and in that application i have created one custom table. So in that custom table i have added some fields and i have added Impact, urgency and priority field same as in incident table. But i...
With the Boolean values and 2 fields, Active and Published, this comes to be 4 possible combinations of values.Between the many combinations of Active (true or false) and Published (true or false), what is the proper way to "unpublish" a workflow?I'v...
I just wanted to add some functionality to the custom window title script I wrote about in this blog post - Dynamic Browser Window Title. I cannot edit the post so I'll add a new one here. dmolnar101 added some code for the First and Last names on...
Hi All,How can we check the audit history. How exaclt this things works in servicenow?ThanksAbhi
I want to add Knowledge icon beside short description on incident form.For this i have tried creating UI Macro and setted the UI macro in "Short description" Attribute field.But it is not working...Below is the UI Macro:<?xml version="1.0" encoding="...
Hi, Impact/Urgency Matrix and a resulting Priority on Change form- where i can found this code ? Need to implement same functionality in my form - please let me know if any one knows.Example - If i change urgent has 4-low and impact has 3- medium ...
I would like to export attachments to an FTP site from records in SNOW. What would be the easiest way to accomplish this?
Hello,I am trying to display the Activity formatter of a referenced record from the Calls table [new_call] in an Incident form.The objective is to bring the entire Activity stream, especially the Emails part.I came across this interesting article exp...
Hi,I have a requirement in where if "approver" and requested for are same then the approver should not be able to approve the request (like he should be debarred from approval_admin role for that request) ....Please give some solutions...
I am unable to see the NEW or EDIT button (UI Action) in a Related List for Data Verification Tasks, checked on ACL and all looks good. This same related list is present in INC, CTASKs and other records working fine, buttons are present. Any ideas ...
We are looking for a way to only show approvals (sysapproval_approver) for Knowledge articles that are in specific workflow states in the approval list view. For example, we want to only display approvals for articles that are in the state of revie...
