Call JS include in service portal
Hi,I want to call JS files from service portal.I have tried to use the JS includes tab in the themes, however it doesnot seem to work.Do I need to call it by making a UI script?Regards,Ark
Forum Posts
Multiple selection in catalog
Hi,There is one variable in catalog and that is referring to cmdb_ci --- OS name i.e choice table which is having more than 100 choices.So now if I want to have multiple selection of choice done at same time and transfer all of the choices selected t...
How to change URL query parameter dynamically
Can anyone help on the below script how to pass the caller value in the url parameter since its not working.var gr = new GlideRecord('incident');...gr.query();if (gr1next()) {var caller=gr.caller_id;var url="https://xxxxxx.service-now.com/nav_to.do?u...
Difference between string type and email field type
What is the difference between a email field type and string field type ?
Resolved! script insert row in table
Hello Ladies and Gentlmen,I have a table call 'u_test' and there are the fields 'field_one' and 'field_two',i would like to write a script that will create a row in this table with 'field_one' and 'field_two' fill.My current attempt was with:var data...
How to avoid the 405 error { "message": "Method not allowed" } in Rest Message in Put method
Hi all,How to avoid the 405 error { "message": "Method not allowed" } Rest Message in Put method?Written same thing in POST method that is working fine but for put method getting 405 error.If any one the solution please let us know.Regards,
glide.authenticate.failed_requirement_redirect does not redirect to ADFS
The above property has our ADFS URL in it but for some reason instead of redirecting users to that URL when ADFS fails it just redirects to the ServiceNow logout page. Any thoughts on why it is not going back to ADFS when the login fails?Note: we a...
Resolved! How do I populate the source_table field when creating a new Approval record?
When we create Change records we need to add individual approvers. After the user creates the change they to the Approvers Related List, click Edit..., adds the user(s) and Saves. This creates an approval record linked to the change. However, I've no...
my closed tasks are re-open by system need to stop this issue
Hi , My closed service catalog tasks it automatically reopened by system and I have attached my workflow screen shot here.where to check and how to stop this task creation,Please check and help me to resolve this issue....
How to fit the field text to the column width of a table in a PDF generated in UI Page
We have a UI Page which creates a PDF document. The PDF contains a table which populates data from the table within Service Now. Issue is that, if we enter large amount of text in a field, it goes out of the column width when displayed in the PDF. Pl...
create sla for custom table
Is there a way to create an sla definition for a table that isnt extended from the task table?
Resolved! get value of sys_id
I have the following in my email script :template.print(event.parm1.getDisplayValue());It does display a bunch of number which is the sys id. How do I get the value of the sys id of the user?
Resolved! Dotwalk in Glide AddQuery Possible?
Is it possible to dotwalk in an Addquery filter conditon?Here is what I am trying to do. I am attempting to get the top 5 most frequently requested items by the current user. I was able to get this to work by using the opened by field on the RITM but...
How to add custom angular directive in service portal widget?
I'm trying to get the bootstrap function popover to work within ng-repeat in service portal widget. It looks like a need a directive similar to:app.directive('bsPopover', function() { return function(scope, element, attrs) { eleme...
i want to add years to a date field.....but addYearsLocalTime() & addYearsUTC are not working,so i tried to add years by converting them into seconds and then addSeconds but that one is also not working in an application scope ......
here is the code i wrote !!every output is as expected . but the variable "add" is showing output as undefined. unable to add seconds to it.m writing this code in an application scope.var warranty_date=new GlideDateTime('2017-12-02 00:00:00'); //warr...
