We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Field Message Disappearing on Change

I have set field msg for one of the "List" field in my form in my onLoad Script... It works fine but when i change values in the "List", the field msg disappears... Do i need to write another client script onChange also for adding the field msg? If s...

Creating reusable widgets?

Hi everyone,I'm trying to wrap my head around the organization of widgets.What is a widget package?How is the widget package used?   I know that when I create a widget in a scoped application, the package is set to the scoped application.   When usin...

JennyHu by Tera Guru
  • 2291 Views
  • 3 replies
  • 3 helpfuls

Confirm popup on submit

Hello experts,So I'm trying to get a confirmation pop up to work onSubmit off a referenced field in a SCOPED APP. I want to say get the display value from the 'source' field and put it in the confirm box. I've checked to make sure the display is 'tru...

Kim Jenson by Kilo Contributor
  • 15137 Views
  • 23 replies
  • 0 helpfuls

Resolved! Container not showing up correctly in Service Portal

Hi Folks,The container is misbehaving in portal Called a record producer through the OOB widget (SC Catalog Item) but somehow the container on the record producer is misbehaving , please see the below screenshot in PortalAnd Same variables screen sho...

find_real_file.png find_real_file.png
ngo by Kilo Contributor
  • 3904 Views
  • 3 replies
  • 0 helpfuls

How to prevent an ACL from masking another ACL

Hello Everyone,I am pretty new to ACL concept and i would really appreciate any help on this. I need to give write access for users with a role 'abc' and when the 'Model category' is 'xyz' on 'Hardware' table to edit 4 fields.I created ACL:1) field l...

find_real_file.png
jenny32 by Tera Guru
  • 3706 Views
  • 6 replies
  • 0 helpfuls

Resolved! Knowledge Admin cant delete KB's in Knowledge V3

Hey folks,So out of Curiosity,   is it standard that in Knowledge V3 that only an admin can delete an actual KB Article.I am not asking about the top level Knowledge Base,   but actually articles..My Knowledge Admin has the Knowledge Manager and Know...

Resolved! Lunch break time in SLA definition

Hi all,How can I calculate lunch time break in SLA definition?I would like to set SLA from 9:00 to 18:00, and I set lunch break between 12:00 and 13:00.Best regards,Tomoaki

spracntgw by Kilo Expert
  • 3277 Views
  • 3 replies
  • 3 helpfuls

Related List Edit Many-to-Many

I have a requirement to allow kb_knowledge articles to relate to each other in a many-to-many fashion. I created a related list, but I cannot add an "Edit" button to it. I looked at Configure -> List Controls and the "Omit edit button" was not checke...

jcharbonnet by Kilo Contributor
  • 3483 Views
  • 4 replies
  • 1 helpfuls

Start and wait for sub-flow running for another record

Hello,I am trying to create a custom workflow activity that starts another workflow and should wait for that flow to complete. It is in that sense very similar to the parallel flow launcher activity, however the flow that is started does not act on t...

Can I create a multi page survey?

Asthe topic states, I am looking for a way to create multiple pages on a survey Which would include 'previous' and 'next' buttons. we are on Helsinki currently. Anyone have any thoughts on this? TIA.

robhaas by Tera Contributor
  • 1852 Views
  • 4 replies
  • 1 helpfuls

Resolved! Launch application on a local machine when link clicked

We would like to have forms for the software people can download through our SCCM Client on their computers. On this form, we'd like to provide a link that will launch the application. How can we go about doing this? I created a UI Macro and a variet...

Resolved! How to change the shopping cart

Hi Everyone,I'd like to change the shopping cart in my form, right now it looks like this:I'd like to remove everything except for the Submit button.   Ideally, I'd like to do this through a Catalog Client Script.Is this possible?Thanks in advance fo...

find_real_file.png
rjp by Tera Expert
  • 4029 Views
  • 8 replies
  • 4 helpfuls