Service Portal Search should split knowledge and catalog items

[bsk]

Q1)Service Portal Search selection should group   knowledge articles and catalog items separate it displays all together now.Is there any way to group them in typeahead search PFA.

Q2) Can any suggest me on how to label Knowledge Article on header and show list of articles below that and similar to label service catalog and catalog list below that .Rather then displaying knowledge article and service catalog for each entry.

[matt v_]

I ran into the same display/order issue that you're seeing.  Did you ever get a response or find a workaround?

[Murali19]

Hi bsk,

I am also lookig to build the search source like this. Cloned the "Typeahead search" widget and paste this code on server side script and in the home page search i changed the name of "Typeahead search" Id to new "Typeahead search" Id. but at that time also it is not working, when i type something in the search it display like this. Is there anything wrong on my approach?

Thanks

[sethhumphrey]

Did you figure this out?  I'm running into the same issue.

[Sam Ogden]

Hi Bsk

Just wondering if you have this working within the search sources.  Do you use an advanced typeahead search template to do the grouping?

We are looking for something similar, but I know that search has altered over the last few releases.

Thanks

Sam

[devika06]

Hi bsk,

How can I limit my search only on titles, because right now the search includes the description as well and listing other items in search menu. Here I want only the title which has "apple" with it. Please help   me on this.

Regards,

Devika