Service Portal Search should split knowledge and catalog items

[bsk]

Q1)Service Portal Search selection should group   knowledge articles and catalog items separate it displays all together now.Is there any way to group them in typeahead search PFA.

Q2) Can any suggest me on how to label Knowledge Article on header and show list of articles below that and similar to label service catalog and catalog list below that .Rather then displaying knowledge article and service catalog for each entry.

[miriamberge]

Has anyone tried something like this:

[Community Alums]

hey

To achieve this through Bootstrap html templates. You can try it

[Meredith E]

Can you please clarify all the steps? I've tried the using code supplied above in our London instance in the Server Script field in the cloned widget, but that just breaks typeAhead completely - I get no drop-down at all. Are there other things I need to modify?

[matt v_]

If you had to clone the typeahead widget to make your changes, be sure to update/clone the homepage search widget to call the new one you made instead of the original typeahead.

[Prins Kumar Gu1]

Hi @bsk ,

I have same requirement. So, I believe you get the your solutions. Could you please share that solution here or in my personal email id, that would be very hepful.

email: pg653329@gmail.com

Thanks is advance

PKG