Service Portal: Set Parent in Service Catalog to identify from child RITM/INC
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12-02-2024 12:57 AM - edited 12-02-2024 12:58 AM
I have a Custom Table Task, there is UI Action to create a 'Generic Catalog Item" when UI Action is clicked form should open in Service Portal and set the parent id of newly created RITM or Req level to identify from child to parent.
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06-11-2025 08:16 PM
Can you post a new question for this as it's an old thread?
Share all the details there and tag me
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader