service portal table values sorting only initial page not on the hole records
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07-07-2025 05:40 AM
We have custom widget to show the record LIST view- the widget will show the 30 records in each page
when sorting the data - it will sort only the first page results not entire LIST .
I am new to SP development - please advice how to fix this in instance level.
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07-07-2025 06:20 AM
so widget is already created then what's not working?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-07-2025 06:25 AM
On what data are you sorting? And with that: what kind of 'sorting' do you do? Just an extra filter, or are you doing a group by?
And since you mention it is a custom widget, you will need to share your code. We can't check your instance, so without knowing what you did, the answer will be just guessing.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark