Service Portal to display record producer

[cjroland]

Hi ,

       I have created a Icon link as below in the home page for service portal

so when users select this from the home page , it should redirect to the next page ( which should display Record Producer for Incident ) as below for  users to submit and display the record submitted , Home page is created , can you help me how to accomplish this in the new page created.

[Sarvesh Prajapa]

thanks man...... it worked 

[cjroland]

Thanks a lot it worked , but now it says “submitting and not displaying the ticket status.

[Amarjeet Pal]

Hi CjRoland,

Can you please help me to create the above icon link.

Thanks,

Amarjeet