Solved: Re: Service Portal - ServiceNow Community

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Add a catalog to the service portal and only access the catalog by sysid only via url? I do not want the catalog searchable. I have Accessibility blank. For example access the catalog https://ssapredev.servicenowservices.com/sp?id=sys_id=1234567
Thanks

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2 ACCEPTED SOLUTIONS

Did you check for 'Hide in Service Portal' checkbox at the Catalog item level on the Maintain item table?

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You can check that option in list view

Thanks and Regards

Sai Venkatesh

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95 KB

6 REPLIES 6

Did you check for 'Hide in Service Portal' checkbox at the Catalog item level on the Maintain item table?

Hello Jaspal,

I do not see this option. Can you supply me a print screen. Thanks

You can check that option in list view

Thanks and Regards

Sai Venkatesh

95 KB

Remove the category associated with the catalog item. Then it will only be available via URL.

Hope this Helps

Thanks and Regards

Sai Venkatesh

6 KB