Servicebridge

[Ketan Pandey]

what is the differance beetwen the servicebridge providers and servicebridge consumer? Is the servicebridge consumer application needs to be installed client side 

[Dr Atul G- LNG]

Hi @Ketan Pandey 

https://docs.servicenow.com/bundle/utah-technology/page/product/tmt-service-bridge-2/concept/service...

As a consumer, you can:

• Review remote catalog items entitled to you from your local catalog and send requests to your provider for fulfillment.
• Bidirectionally integrate your tasks with your provider's tasks.
• Receive proactive tasks from providers for transparency and collaboration.

https://docs.servicenow.com/bundle/tokyo-technology/page/product/tmt-service-bridge/task/install-ser...

[SrdanMatijevic · Accepted solution]

Hi @Ketan Pandey,

Yes, the Service Bridge Consumer application needs to be installed on the client side. It is free of charge. Only the Service Bridge Provider application needs a licence and it needs to be installed on the provider side.

[Ketan Pandey]

what is the difference between the  Service Bridge and Service Bridge Providers

[SrdanMatijevic]

The Service Bridge is used to integrate two Service Now instances. It is comprised of two concepts: the provider side (needs the Service Bridge Provider application) and the consumer side(s) (needs the Service Bridge Consumer application). One provider can be connected to multiple consumers.
@Phillip Godwin has created a great series of blog posts on the topic.