The delete option for a test step in ServiceNow Automated Test Framework (ATF) might be greyed out due to several reasons. Here are some steps you can follow to delete a test step:
1. Ensure you have the correct roles: To delete a test step, you need to have the 'atf_test_admin' or 'atf_test_designer' role. If you don't have these roles, you won't be able to delete a test step.
2. Check the test status: If the test is currently running or is scheduled to run, you won't be able to delete a test step. You need to wait until the test is completed or cancel the scheduled test.
3. Check if the test step is being used in other tests: If the test step is being used in other tests, you won't be able to delete it. You need to remove it from other tests first.
4. Delete the test step: Once you have the correct roles and the test is not running or scheduled, you can delete the test step. To do this, navigate to the test step you want to delete, click on the 'Delete' button, and confirm the deletion.
Remember, deleting a test step is a permanent action and cannot be undone. Always make sure you really want to delete a test step before doing so.
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