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ServiceNow ATF

rucha_patel
Tera Contributor

‎01-24-2024 12:38 AM

ServiceNow ATF - How to delete test step in test? Delete option is greyed out in test step.

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8 REPLIES 8

Shaqeel
Mega Sage
Mega Sage
In response to rucha_patel

‎01-25-2024 12:41 AM

Hi @rucha_patel 

 

Check if the test in active or not.

If active check the roles of the user.

Type sys_user.LIST and hit enter.

search and open the user.

scroll down to roles.

 

Regards

Shaqeel


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Regards

Shaqeel
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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to rucha_patel

‎01-25-2024 02:57 AM

Go to user table

Search for user

Scroll down and related list to Roles and Group

and check.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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rucha_patel
Tera Contributor
In response to Dr Atul G- LNG

‎01-30-2024 12:11 AM

I have confirmed that 'atf_test_admin' role is assigned to ATF user but still delete option is greyed out for test step in test.

What else I can check to make enable delete functionality ?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to rucha_patel

‎01-30-2024 02:51 AM

Hi @rucha_patel 

 

Last option

Log a Now Support case.

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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