ServiceNow Drag and Drop widget

KindonC
Tera Expert

‎12-11-2024 11:28 AM

I am having an issue trying to get this drag and drop widget to appear. In my instance (1Screenshot2024), when I click add attachment, I get a popup with files to choose from. I am looking for a screen to appear like the second screenshot from the dev instance. I am fairly new to ServiceNow and will need some insight if possible. Any information will help!

Preview file
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Preview file
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KindonC
Tera Expert
In response to Dr Atul G- LNG

‎12-11-2024 12:19 PM

KindonC_0-1733948356069.png

Is this correct?

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to KindonC

‎12-11-2024 12:23 PM

Yes, correct mate. I was testing my PDI by making it false but did not make any difference on the attachment. I am checking any property but no success.  Log a now support case

 

AGLearnNGrow_0-1733948617523.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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