servicenow integration with external api

oo-o
Tera Contributor

I want to integrate my ServiceNow with the external rest API such that whenever an incident is created in ServiceNow than the new incident data in incident table is pass to the external API

3 REPLIES 3

Hemanth M1
Giga Sage
Giga Sage

Hi @oo-o ,

 

Use outbound rest message here are some documents can refer

 

https://docs.servicenow.com/bundle/tokyo-application-development/page/integrate/outbound-rest/concep...

 

https://www.google.com/search?q=outbound+rest+message+servicenow&rlz=1C1GCEA_enIN1012IN1012&oq=outbo...

 

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

oo-o
Tera Contributor

what should I define in the content field of  http request in outbound rest message?

 

oo-o
Tera Contributor

how should i define the script in business Rule as it is not working when tested with postman