Servicenow integration with PRTG

[HaleS]

Hello Team,

we know we have oob pull connector for PRTG Integration with servicenow event managment  and when we configure it it pulls the full data/events from  PRTG and then process with event creation.

But customer wants to send the events for the specific ci's/nodes. there are around 20 ci's of which the ci's events needs to be come in servicenow event and process for those.

I would like to know is there any mechanism/configuration where we can try to read the events for specific ci's/node from PRTG .

Thank you in Advance!

[Sriram34]

Hi @HaleS 

Sorry, I have no solution for this.

But, I have similar requirement going on.

As per your 1st point : " we know we have oob pull connector for PRTG Integration with servicenow event managment  and when we configure it it pulls the full data/events from  PRTG and then process with event creation."

Is the connector pulling complete Ci data including windows and non-windows data with their relationship like software installed, disks, memory modules, etc. ??

Please let me know. Thanks in advance.

[Amit Verma]

Hi @HaleS 

How about configuring a Push Connector from PRTG towards ServiceNow without using OOB pull connector ?

Thanks & Regards

Amit Verma