ServiceNow Integration with Saviynt IGA

[n1kh1l]

Hi Team,

We are currently Integrating ServiceNow with Saviynt IGA platform, we are looking to manager user creation/updation/deletion, and Role Addition/Removal in ServiceNow from Saviynt,

We are going to use REST APIs to execute our usecase on the tables,

We wanted to know what permissions/role should be assigned to ServiceNow service account for this use case,

Below are the tables which will be used for this.

• User [sys_user]

• Group [sys_user_group]

• Group Member [sys_user_grmember]

• User Role [sys_user_has_role]

Any help would be appreciated

Thank you.

[AshishKM]

Hi @n1kh1l, 

You need to check all read/write ACL on these table, and grant those role to this service account for data insert/update operation via REST API.

-Thanks,

AshishKM