ServiceNow Learning 46: Set/Identify the Timezone in Flow Designer e.g., run your flow in EST, CST

[Shamma Negi]

Hi All,

Flow Designers doesn't give you option to run your flow in specific timezone. It doesn't have a timezone or schedule field which decides in which time zone this flow will run. However, we have an option to trigger your flow in particular timezone. Let's take an example I want to trigger my flow 6PM EST every day. So here are the steps to do it.

1. The user/developer who is building the flow should have their user timezone set as same timezone in which you want to set your flow. So, If I want to set my flow to 6PM EST Daily so I as a developer will set my profile timezone to EST. 

2. Then I go the flow and set the trigger time to 6PM Daily. System by default takes your timezone while setting the time. in triggers.

So, remember, whenever you set the trigger timing it will be set against your user timezone selected.

Note : In case, anyone else changes the timing of the flow trigger and their user time zone is IST then it changes the timing of the flow trigger and the timezone to IST.

 This is tried and tested approach.

Hope it helps you.

I hope this article helpful. Please mark it as helpful and bookmark if you like it.

Thanks,

Shamma

[Madhan007]

@Shamma Negi , what about the Run as option in Flow Properties ?

[Shamma Negi]

Run as user is there to decide from which user this flow will run whether system or who initiated the flow. It doesn't pick the time zone from run as when it was tested. 

[Madhan007]

Hi @Shamma Negi ,
I Developed a flow in Flow designer Dev Environment in IST and it is running in IST. But what happens when these updates are moved to Prod Environment by a user in LA Timezone ?
Does it still Run in LA or IST Timezone ?

please pour your insights into this 

Thanks in Advance!

[Shamma Negi]

It all depends on who moves it and what time zone that user follow. Of this flow moves to prod then updated by of the flow changes to that user. If a user who has updated the flow is in IST timezone then it runs in IST else if it is LA then it runs in LA. 

Hope it answers your question. 

Please mark it helpful and correct if it helps you