ServiceNow Menus are greyed out permanently

alexjacquot
Tera Contributor

FOr 2 weeks, my menus have been greyed out mainly for User and Update Sets / Application Scope Menu. Making it hard to select and do anything (there's an overlay preventing you from clicking any menu items for the update sets part).

Let me mention that this issue persists between browsers, my laptop is in the same state than my colleagues, and no applications nor browser extensions have been added in the month I've been working here, so it seems the problem is specifically with ServiceNow itself and my account? Did anyone ever encouter such an issue before?

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5 REPLIES 5

alekur
Tera Contributor

Why is that? Google Chrome and Microsoft Edge are based on the same Chromium-engine so their behavior should not differ.