ServiceNow reports color got changed post tokyo upgrade
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04-06-2023 08:22 AM
Hello all,
All the reports of servicenow got their color changed like from dark blue to light blue and it does not seem professional.
Has anyone face this issue after tokyo upgrade(Next gen UI) or reverted it back to the previous colors?
Let me know the solution or hint to revert the chart/report colors.
Thanks
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04-06-2023 08:53 AM
In the report, you can change the color. Or if you need to change the default color, open the color definition and change the color.
instanceName.service-now.com/nav_to.do?uri=sys_report_color.do?sys_id=de699435d7033100b4964ebfae610331
But you're better off just changing the color in the report config rather than overriding the hex of the default color.
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04-06-2023 10:11 AM
Hi @Udit5 ,
haven’t heard/read about any where this has occurred. The only thing you can do is, to go to chart color / chart color scheme, and change the color back to the original.
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
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linkedIn: https://www.linkedin.com/in/andersskovbjerg/

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04-06-2023 11:46 AM
Hi @Udit5
I had the same thing happen and commented on a previous thread here. The "themeable color" will overwrite the color as part of a color scheme, allowing for different themes to have different color sets:
Under the theme (Now Experience Framework > Themes), you can then match this color/property base on the theme being used. Example from the "Dark" theme in the "Polaris":
Alternatively, you can remove the "Themable color" field and it will use the color selected as part of the color pallet.
-Matt