I have a service account user that I want to be able to use for accessing a custom table via web service. I have granted this user the roles that I believe are needed for this but still, I get user unauthorized why trying to access this table via web...
When a new version of a scoped app is published that becomes available to other instances as an available upgrade. Clicking Upgrade will bring the app upto the requested version.However, what if the upgrade version is bugged and needs to be backed ou...
I'm building a logical topology and wanted to know what kind of database ServiceNow utilizes. Also, is there anyway to find out more information on the database when logged into a ServiceNow developer instance?
I have a catalog item with 3 fields that should be pre-filled from the Call form Using the following in the "Default Value" of the variable I am able to get two "Single Line Text" fields to populate correctlyjavascript: var answer = RP.getParamete...
I'm trying to add the following HTML5 <video> attribute as a Service Portal widget as a background div video:<video autoplay muted loop controls> <source src="//sample.com/path/to/video.mp4"></source></video>Everything works fine, except for autopl...
Hi All,I need to add type field in change request template form. Please suggest me how to achieve this..Attached Screenshot for your reference.I need to have type field also here.
I am having trouble getting a custom report that combines the graphs of three different reports. Basically, in the reports if I could "group by" two things instead of just one, it would be exactly what I need. Here is a screen shot of one of the repo...
Hi I do have a record producer with variable reference type and other is html type.What I want to do is to set the value of the html field as it is selected in the reference field.How this can be done ?ThanksSnehal
Does anyone know if it's possible to attach files to additional comments?I've had a go at making the additional comments field HTML which is cool but, whilst i can attach links, images and videos, i can't attach excel or word files. I can attach thes...
Hi All,I am trying to create an inbound web service which has a 'onBefore' transform script. I want to use it to filter input for my target table. But from whatever little I know, it seems the script is not executing. Enabling all debugging, I see so...
HiHow to filter the related search results in "Incident opened for me " notification based on the company field on the incident form.How can we achieve it, Any body have idea.I can see two conditions options in knowledge under resource configuration ...
Hey Guys,I have a third party Rest webservice ,for which I am using GET method. and on test gettin Invalid URI:java.lang.IllegalArgumentException: Invalid uri 'https://***HOSTNAME***/api/guest/?sort=-id&offset=0&limit=25&calculate_count=false&filter=...
Hi All,I'm reviewing Incidents looking for trends and have noticed that with all the fields we have, none of them get me to what I need to know.I can show how many times an application was named in an incident or how many Computer issues were reporte...
Hi Everyone,I have a onChange client script which contains setDisplay() to display "XXX" of type "Select Box" field. This is working in normal view but it is not working in Service portal.I have used setVisible() method instead, then it is partially ...
Thanks in advance for your help with this. The iframe pictured below is too small and the links need to open in a new window. This is an issue we ran into while testing Istanbul. In our current instance (Geneva) the frame is the appropriate siz...
