Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! How to locate an existing form to copy?....

Hi folks,I'd like to create a new form, however we have several forms that already exist in our service catalog.I think it may be better to copy an existing form, study it, modify it for my own purposes.Let me know if you think this is the best way t...

find_real_file.png
rjp by Tera Expert
  • 4634 Views
  • 12 replies
  • 9 helpfuls

Read access to a custom table in Service Now.

Hi All,This is about making a custom table visible and can read the data within   .I created a custom table for populating data from a 3rd party tool via REST API .Now requirement is to make this table visible to a role called "asset" , this role sho...

find_real_file.png find_real_file.png
Mrman by Tera Guru
  • 8499 Views
  • 21 replies
  • 0 helpfuls

Resolved! Filtering records on a 24 hour period starting from 6am

Hi,We have a security log I am trying to implement into ServiceNow, and the log typically starts/ends at 6am. Using the preset Today/Yesterday fields will filter the results based on 12am until now, does anyone have a clue how I would go about implem...

Ahmad6 by Giga Expert
  • 5879 Views
  • 9 replies
  • 1 helpfuls

Removing duplicates in List Collector

How can we remove the duplicate values in List collector Type in Service catalog ? Tried using "Unique values only". But it's not working.Did anybody handled the duplicates in List Collector ?ThanksRam

naresh831 by Tera Contributor
  • 3793 Views
  • 2 replies
  • 0 helpfuls

Resolved! onChange is firing twice on Service Portal Client Script

Not sure if this is a bug or if something else is going on that I'm unaware of.I have a Date field on my RP which has an onLoad client script which sets the date to some point in the future.I have an onChange Catalog Client Script which verifies a fe...

akaupisch by Kilo Guru
  • 3301 Views
  • 3 replies
  • 5 helpfuls

Formatting how email appears in activity feed

Hey all, have another one I am stuck on..Currently when an inbound email is received, it appears as 2 activities. (Screenshots below)#1…it is added as Email Received and you have ability to Open/Hide email details#2...   Several entries, non-collapsi...

find_real_file.png
Community Alums by Community Alums  
  • 3158 Views
  • 5 replies
  • 1 helpfuls

How to get licensed users ?

Hi All,We want to check how many licensed users are there in the system. Whenever we see the number of users who are having any role in system from table - "sys_user_has_role", then number comes out to be -1600, but when i am using "getRoledUsers()" ...