Hello,Using Helsinki. On my incident table I have two related lists pointing to incident_task. I have created a view which I want to use for one related list and the other one should use the default view.How can I define a different view for the rela...
I would like to know the use of sys_user_token table in Service Now.
Hi,is there a way to make Tags mandatory?would like to force user to select at least 1 tag before closure/Daniel
I need to create a Service Portal page, which will have two widgets, one with a couple of links and the other widget needs to display the page according to the link clicked on the first widget.The links would be direct service now URL. I am sure ther...
Hello,I would like to change the system level format of my dates to: yyyy-MMM-dd . BUT, when I do I break an integration script at my Company. (I'm exporting a report out of Service-now and then parsing out a date field) I need one specific table in ...
SN supported data formats for import are csv, excel and xml. However, I have a use case where I have to import data from .dat files with specific delimiters (obtained from an external system) into SN. Has anyone come across such a use case before? If...
in System Definition > Tables and Columns i find all tables right? but how do i know how many tables are in the system? and which one the roles are in?
I am having an issue that I can't figure out. I have about 20 choice fields that has 6 Choice each. Pass, Fail, Blocked, Incomplete, In Progress and No Run. When creating this field I set the following:1. Choice type - Drop-down without none2. Defaul...
I have a created a custom activity of type run script , and calling a Rest Message post functionvar sm = new sn_ws.RESTMessageV2("ABC","post");var url= "https://<instance name>/api/<namespace>/"+workflow.getUniqueValue();And passing this as request b...
what is the diffrence between metrics and SLA with an example.
Hi All,Whenever the photo has been uploaded in user record, I want to validate whether the uploaded image size is more than 200 KB. If its more than 200 KB we need to show an alert message saying "Max attach size is 200 KB". I want to display this me...
Hi,I want to export data/reports from Servicenow to a external sftp server. We have options to Import. Please someone tell me how to export data.Thanks,Bhakyalakshmi.
If there is a new incident with priority 1 or 2, I need one alert box/popup message/notification or any way of indication on screen no matter on which module i'm working.It would also be fine if i click on Incident application from navigation menu an...
Hello to all!I have a logic to implement in Service Now according to which if an incident ticket is resolved within Service Desk i.e. within 'n' number of groups in Service desk without getting assigned for once outside, say any Infra or App group th...
In our team instance, we've deleted a table and tried recreating it with the same exact name, but am running into an error message saying that the table still exists. The old table is definitely gone so we're a bit confused why we keep receiving th...