Any help on how to integrate oracle Hyperion financial management with servicenow?
i want to integrate Oracle HFM with ServiceNow for financial management solution. any suggestion/view would be appreciated to achieve it.
Forum Posts
Resolved! HTML text in Knowledge Article Bulk Import
Hi all,I am currently doing a bulk import of knowledge articles in HTML format via the Import functionality on record list view. I noticed that it can import with a breeze. However, since my text are in HTML format, I have to go into every single imp...
When applying template, auto assign Assignment Group and Assigned to based on who is applying the template/logged in?
Good Afternoon, I am attempting to setup a few Incident templates and I would like them to auto fill the Assignment Group and Assign To fields when the template is applied. Currently I have javascript:gs.getUserID(); to auto fill the Assigned To fiel...
Resolved! add seconds and convert to date
I have one duration field so I converted it to seconds using attribute set to seconds. This value is milliseconds and so to get value I used: (time_left is the duration field value)var Duration = (current.time_left.getGlideObject().getNumericValue(...
Transfer file to mid server
Hi all,how can i transfer a pdf file from servicenow instance to the mid server via script?Thanks!Best regards,Emanuele Signorin
Integrate Sharepoint web part on Service Portal homepage
I want to know if someone has been able to integrate a SharePoint web part into the Service Portal. In our company, we are using SharePoint as intranet and there is a web part that contains the IT system status (see screenshot). This "IT system statu...
How can I cancel a Flow Designer Flow instance if Business Rule is Triggered?
So I have a flow currently that monitors inactivity on an incident record. If the status is "Waiting User" then a new flow instance execution kicks off for a flow called "Inactivity - Waiting User". If the user responds to the incident before the flo...
How can I give access of incident(read, write, delete) to a users of one group having no role?
I have created a group and added a user to that group and given a custom role to a group. I want the user to get access to all incidents through ACL.
Resolved! How to get user full name from user id
In Performance analytic, I need to get the full name of the agent from the created_by field. And the script below doesn't seem work.Any idea why?function getUser(userName) { var grUs = new GlideRecord('sys_user'); grUs.get('name',user...
[SOLVED] SOAP call: HTTP Get not supported
Hi,I've been working on creating tickets from System Center Operations Manager into SNOW by using a task. Now, the code worked all fine in our dev environment but our production denies me for some reason and we can't find what the issue is. The user ...
Resolved! Client script to hide fields
I have tried the following script with no success. I want to hide the field in the attachment that is circled in red. Is there something wrong in the way I'm writing it? function onLoad() { if (g_user.hasRoleExactly('x_540069_cmdb.test_roll1')) { ...
Resolved! UI Builder: Users can't access UI Builder pages
We have created an app and built some UI Builder Pages for it. We have created a group which can access all tables of the app. But when I personify one of the users of the group, I can't open the UI Builder pages via URL. Is there something I have to...
Resolved! Show hide field based on checkbox help
I am frustrated with a script. I want to show hide a field based on a checkbox. I thought I had it working then it does not.(I'm new to some of this part of SNow) What I have is a form with 3 checkboxes with fields under them that I need to do the ...
Resolved! Are there any REST APIs for AI Search?
Hi Team, Are there are REST APIs available for the AI Search feature? currently I see an API in the 'now' namespace called - 'AI Search Assist REST Service'. But I cannot seem to find any API documentation on this like what parameters are accepted, w...
How to add comments to tickets when UI action is clicked
For UI Actions, how would I add to the script to create a ticket comment whenever the button is used (i.e. if an analyst clicks the Send to Callback button in the ticket, put a note in the comments saying something like "Send to Callback button click...
