ServiceNow Sailpoint integration

anvitha ash
Tera Contributor

‎12-16-2024 02:43 AM

Hi ,

 

Need help in configuring Sailpoint ServiceNow integration for below use case:

We have catalog item, once user submit request and once approved, the requested for user needs to be added into the Sailpoint group.

 

What all things do I need to configure and what all things do I need to take from Sailpoint team. Any document available from ServiceNow?

Please guide me in how to achieve the functionality. Thanks in advance 😃 

 

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Anand Kumar P
Giga Patron
Giga Patron
In response to anvitha ash

‎12-16-2024 03:10 AM

Yes you have to create the Rest Step from action its custom one to call saipoint endpoint with credentials.

 

If you want OOB refer below KB:

 

SailPoint Identity Governance Connector

SailPoint for Service Desk

SailPoint IdentityNow for Service Catalog v2

SailPoint IdentityIQ for Service Catalog v2

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0868999

 

If my response helped, please mark it as the accepted solution ✅ and give a thumbs up👍.
Thanks,
Anand

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