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ServiceNow survey

RohitGeorgV
Mega Guru
 
 

Is it possible to remove 

Survey is in reference to HRC0024213 [HRC0024213the repeating request number from the survey form.

 

Screenshot 2026-04-02 202203.png

3 REPLIES 3

Tanushree Maiti
Kilo Patron

 

1.Navigate to sysevent_email_action.list 

2.Identify your Survey invitation on Assessment Instance table 

 

 

3.Now Go to What it will contain tab 

 

4. Update message body -> remove the extra number. 

 

(Sample screen shot)

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Hi @Tanushree Maiti ,  I havent configured any notification for this survey. From asmt_assessment_instance we will be able to see the triggered assessment instance, even here when I'm checking here by opening the url I'm seeing the target record info on the survey.

Screenshot 2026-04-02 231802.png

 

 

Hi @RohitGeorgV ,

If there is no notification , in that case check 

if  "assessment_take2" UI Page has been modified for same purpose.

Update Incident Number and other incident information on Survey Page

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin: