ServiceNow to DevOps work item creation.

[B Ashok]

Hello Team, 

We have Azure DevOps Boards Spoke available with our Integration hub subscription. 

I could able to configure the connection with personla token key, however not sure how to test the connection whether this connection is established or not and when I try to create a flow, under actions what should I mention Project, ????

Title, ????

Work Item Type,?????

 My requirement is When task is created and assigned to ServiceNow team, that should trigger in DevOps and create a workITEm, 

Please assist. 

Thanks

AB

[Vasantharajan N]

@B Ashok - To test the credential and connection, Please try to trigger an action from the spoke

Please go through MS docs about the API which is been used in ServiceNow as spoke. 

https://learn.microsoft.com/en-us/azure/devops/boards/work-items/about-work-items?view=azure-devops&...

[SupriyaWaghmode]

Hello @B Ashok ,

If you are using  spoke for incident  module integration  with Azure DevOps,

then you have to map the fields of ServiceNow table with azure work item.

For example :

In title- set incident short description 

Priority - Set incident priority 

Work item type- Incident/break/issue

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Thanks & Regards ,

Supriya Waghmode |ServiceNow Consultant

www.linkedin.com/in/supriya-waghmode