ServiceNow to Jira 403 error

[krishnanara]

I'm connection ServiceNow to Jira using custom action. I added the Authorization Bearer <apitoken> in the Header while I run the custom action I'm getting Method failed: : 403 - Forbidden username/password combo

[jefimod951]

I am trying to connect ServiceNow to Jira using a custom action. In the request, I added the Authorization: Bearer <API token> header, expecting to authenticate using the API token. However, when I run the custom action, I receive the error: Method failed: 403 - Forbidden username/password combo. This indicates that Jira is rejecting the request, likely due to incorrect authentication or permission issues, even though I am using an API token instead of a username/password combination.