ServiceNow to JIRA integration

[manju5]

Hi,

I am trying to create the new ticket in JIRA from ServiceNow using rest message. Please share the content body in the ServiceNow.

Thanks,

Manjunath

[Jaspal Singh]

Hi Manju,

Check link that has detailed step by step process.

[manju5]

Hi Jaspal,

Thank you..

Thanks,

Manju

[Mathieu Lepoutr]

Hi Manju

You can use out of the box webhooks, or you can go to 3th party tools like Exalate to resolve this.

Here is a content body:

“fields”: {

“project”:

{

“key”: “SER”

},

“summary”: “${shortDescription}”,

“issuetype”: {

“name”: “Story”

},

“customfield_10037”: “${incidentNumber}”,

“description”: {

“type”: “doc”,

“version”: 1,

“content”: [

{

“type”: “paragraph”,

“content”: [

{

“text”: “${description}”,

“type”: “text”

}

]

}

]

}

}

}