ServiceNow Workspace Button

[prakhar_yadav]

There is one button in sc_req_item table in form view named as "Responses" which opens the template, How to add same button with same functionality in the workspace when any RITM gets opened there.

[Sujatha V M · Accepted solution]

@prakhar_yadav Did you try to enable the below option on the UI action to extend it to Workspace?

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[prakhar_yadav]

Yes, I have enabled "Workspace Form button" and I am able to see that in my workspace but after clicking that button, nothing is happening. How to add same functionality in the workspace as when I am clicking that button in classic form view, template popup is popping up. Do I need to write anything in the "Workspace Client Script" ?

[Sujatha V M]

@prakhar_yadav  Yes you need to add the script or modify accordingly to bring in the same functionality. 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.