Set a specific dashboard as homepage for a group

[Vinicius Luz1]

Alright guys, It seems like there's a lot of discussion and ways to achieve this but the information out there is very confusing.

Here's what I need to to: I have a dashboard called "Agent Dashboard" and I need that everytime a user from the group "Agents" logs in they see this dashboard as first thing.

Please NOTE: I followed the steps on these two links here:

https://docs.servicenow.com/bundle/utah-now-intelligence/page/use/dashboards/task/set-dashboards-as-...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683955

So, my users are all seeing dashboards whenever they log in as I wanted BUT they are seeing the last dashboard they viewed before logging out. What I need is for them to see that specific "Agent Dashboard" if they belong to the group "Agents"

Thanks,

Vini

[Bharath Kumar A]

you can change the property glide.login.home and replace URL with your Dashboard URL

[Bharath Kumar A]

But for a specific group you want update URL, you have do necessary changes in SPEntryPage().FirstPageURL() apply condition in LoginURL function

[Vinicius Luz1]

In which line you would put the condition, I tried using  gs.isMemberOf('Agents')  on some places changing the url for another dashboard but it didnt work...

[AndersBGS]

Hi @Vinicius Luz1 ,

First of all, you can't change it for only a certain group, but either all or no-one. Secondly, please remember that the landing page i set to be dynamic according to the user. But basic, it is possible to set a dashboard to be the landing page for all users if you would like that. Please see this KB article as describes the solution: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0683955

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders