Set Additional Comments when INC state is resolved.

[Naveen87]

Hey Developers,

I want to set a string under Additional comments on Incident form when Contact type  = Event & state is resolved.

I tried below script but no luck

Please suggest.

[Naveen87]

I just tried this in my PDI.

It worked until I put the state value condition.

Can u plz help with that?

I removed string also from 6 still no luck

if(type=='phone'|| state==6).

It just worked.

I used && now.

 But in my actual instance. I need it on OnChange.

Plz help with that.

[Naveen87 · Accepted solution]

This worked.

Thank you  - Anurag Tripathi for ur time on this.

[Anurag Tripathi]

cheers mate!!

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