Hello folks!
I would like to ask you for help with this - I need to create approval from members of Change Manager group when anybody creates a new Change with model "Normal large" and set Approval to "Requested".
I found the script below and I am able to generate approval task to both member of that group from Business rule on the "Change_request" table. But I can´t to use "Approval" field in UI Policy condition because it is still "Not yet requested". Is there any way how to change it also?
Thx!
Jan
(function executeRule(current, previous /*null when async*/) {
var appgroup = "87950d301b084910d73065fde54bcbd9";
var getapprovers=new GlideRecord('sys_user_grmember');
getapprovers.addQuery('group',appgroup);
gs.log('approver grp', appgroup);
getapprovers.query();
while(getapprovers.next())
{
gs.log('approver name',getapprovers.toString());
var gr=new GlideRecord('sysapproval_approver');
gr.initialize();
gr.sysapproval = current.sys_id;
gr.approver = getapprovers.user.sys_id.toString();
gr.state='requested';
gr.insert();
}
Thanks. You may follow the below steps to achieve your requirement. I have checked that approves are getting added and once they approve, the change approval status is updated to 'approved'.
Having said that, please explain to the customer the OOTB behaviour and see if you can proceed with that.
1. Create a new decision of 'Normal Change Policy'. Refer to 'New Approval'.
2. Create a new flow similar to the existing one 'Change-Normal-Assess' so that new state will have approved.
Hi guys!
I have a little update because I never use flow designer before so I´ve decided to make a workaround until I will learn work with it 🙂
What I did:
add another field on the form called Change manager approval, make ACL restrictions only for group Change manager and create UI policy. It works and that is the most important thing now 🙂 Maybe somebody else could use it.
Thank you for you advices!
Jan
(default setup on PDI so I didnt care about conflicts :))
