Set checkboxes in across format on service portal page
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08-17-2023 01:13 AM - edited 08-17-2023 01:30 AM
Hello Team,
I have 7 checkboxes in a variable set. The checkboxes are as Mon, Tue, Wed, Thurs, Fri, Sat, Sun. Now on Servicenow backend the boxes are showing in across format while the same is showing one down another.
Can anyone please guide to achieve the same on service portal in across format.
Regards
Souvick
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08-17-2023 01:39 AM
@Souvick A try changing the column layouts just like as i said in the above answer and see if that helps
Thanks
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08-17-2023 01:44 AM
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08-17-2023 01:46 AM - edited 08-17-2023 01:47 AM
@Souvick A Its a limitation as far as i know when it comes to containers .
maximum there can be upto 3 fields across in a same line in service portal .That is the reason you are not able to get these 7 fields in across format
Try changing the variable set layout once
Thanks
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08-17-2023 01:49 AM
Can you confirm on this, then we will not waste our time on this because for me also this is the first time trying to arrange 7 checkboxes, earlier done with 2 or 3 where it was working.
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08-17-2023 01:20 AM
Hello @Souvick A ,
i think in service portal you have these options to select the layout of the variable set
- 1 column wide: Variables appear in a single vertical column, ordered from top to bottom. This column is a simple way to display information, but can result in empty space to the right of questions. This order is the default layout.
- 2 columns wide, alternating sides: Variables are laid out in two columns with variables placed alternately in the left and right columns.
- 2 columns wide, one side, then the other: The first half of the variable set is laid out sequentially in the left column and the second half is laid out sequentially in the right column.
Change the layout field and see the applied changes on portal.Maximum we can follow these three types .Apart from these we cant customise the layout
Hope this helps
Mark my answer correct if this helps you
Thanks