Set default Application

manu99
Kilo Explorer

Hello Everyone,

 

Created scoped app for certain group of people. I want to set default application to those users. Is there any property do i need to update ?

 

Thanks. 

2 REPLIES 2

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Manu,

 

I was looking into this and I see a user preference "apps.current_app" record gets created when you flip the application when logged in as admin. Try updating the same record by setting the user record to blank and check once.

 

Thanks,

Pradeep Sharma

 

Hi Pradeep,

 

Thank you for the response. I tried that one it is working fine but i had a question when we implemented this way.

  • For those group of people(Scoped app developers) they had option to change it to global scope right once they changed after that they had to do it manually. Can we restrict this access to Scoped app users?If we can do, is this good in terms of best practice.

 

 

Thank you!