I have this client script that's running when ever a serial number is changed. What I'm looking for is to set the model name to the text field. But the scipt returns the sys_id instead of the Dispaly value.
I've seen some posts here but I'm missing the last piece to understand.
Here's my Catalog UI Script:
function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}
var grSerialNumber = new GlideRecord('cmdb_serial_number');
var snSysID = g_form.getValue('serialNR');
grSerialNumber.addQuery('sys_id', snSysID);
grSerialNumber.query(myCallbackFunction);
g_form.addInfoMessage(snSysID);
function myCallbackFunction(gr) {
while (gr.next()) {
//set Display Value to model filed
g_form.setValue('model', gr.cmdb_ci);
}
}
}
