Set field readonly on Related List table

[miro2]

Hi,

Could anyone help me with a solution to that issue?
In Change Request related list I created a new record on Problems table. 

On that record, I set Category to Software

Then Change Request state will be changed to Closed.

After changing CR state to Closed, I want to see Category field readonly.

I created BR (on display) and UI Policy but it doesn't work

UI Policy script

[Dhananjay Pawar]

Hi Miro,

If this has resolved kindly mark this as correct and close the thread, So others will refer same in future.

Thanks,

Dhananjay.

[Onkar Pandav · Accepted solution]

You want to make Problem's Category field as read only, then you can write UI Policy on Problem table.

After that try applying conditions in "when to apply" as"

Category -- is -- Software  AND

Parent.State -- is -- Closed

(If Parent.State doesn't work then check for "Change request" field and instead of Parent.state, check with Change request.State -- is -- Closed)

You can have UI action: Category as read only.

Give it a try & let me know.

[miro2]

it doesn't work with 'Parent.State -- is -- Closed' but works fine with 'Change request.State -- is -- Closed)'

thanks

[Priyanka Vasant]

Hi miro,

Find the below community thread which is similar to your requirement that might help you.

https://community.servicenow.com/community?id=community_question&sys_id=03319fe9dbdcdbc01dcaf3231f96...

Regards,

Priyanka

[miro2]

one more question, why it doesn't work all together with g_scratchpad, BR and ui policy ??