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‎07-19-2024 04:11 AM
Hi,
when an Incident is closed using the Close Code "Not an Incident", and no Request is connected to it, the incident should close and open a generic request with the same information as the incident had.
I created this business rule for that (after update on incident table). Now, when the generic request catalog item is created, it triggers a flow that creates a request.
I want to connect the newly created request to the incident via the parent field of the request. How do i achieve this, since I only purchase a catalog item in my code?
Thanks in advance!
Solved! Go to Solution.

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‎07-19-2024 09:26 AM

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‎07-23-2024 07:59 AM
That is very old coding to order a catalog item via code. Have you looked the the link I provided eelier to CartJS?

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‎07-19-2024 09:26 AM
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‎07-22-2024 12:20 AM

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‎07-23-2024 07:59 AM
That is very old coding to order a catalog item via code. Have you looked the the link I provided eelier to CartJS?
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‎08-05-2024 06:58 AM
Yes that helped, thanks!