set the assignment group in record producer by checking the i caller is member of particular group

[Yakshitha]

 I have 2 users  A & B. And B is member of particular group. How to set the assignment group in record producer based on the group membership?

[AndersBGS]

Hi @Yakshitha ,

Why set the assignment based on user instead of setting assignment group directly? What is the overall business requirement that you're trying to fulfill?

[Yakshitha]

If the group A member submit the request it should be assigned to X assignment group and users other than A group member submit request it should be assigned to Y assignment group. This is the requirement.

@Ankur Bawiskar 

[Ankur Bawiskar · Accepted solution]

@Yakshitha 

use this logic in record producer script

I am assuming you want to check logged in user is member of Group A i.e. user who is creating INC

// Replace with actual sys_ids (right-click group header > Copy sys_id)
var groupAId = 'replace_with_group_A_sys_id'; // e.g., 'a1b2c3d4e5f6...'
var groupXId = 'replace_with_group_X_sys_id'; // X assignment group
var groupYId = 'replace_with_group_Y_sys_id'; // Y assignment group

if (gs.getUser().isMemberOf(groupAId)){
    current.assignment_group = groupXId;
}
else {
    current.assignment_group = groupYId;
}

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[Yakshitha]

@Ankur Bawiskar 
I'm getting "gs.getUser.isMemberOf(groupAID) as undefined