Set the Default view of the Personalized Form on Incident table.
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07-11-2024 09:10 AM
Hi All,
I need help setting the default view of the incident form view via the "personalized form" option.
for instance: I do not want fields like "Closed and close notes" to be visible always. It should be only visible when they are checked.
Thanks
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07-11-2024 10:50 AM
Hi @MR1 ,
You can set the default form layout by clicking on the hamburger menu and personalizing the form layout. To achieve conditional viewership of the fields, you would have to create a UI policy and show/hide them. Once you you have the UI policies setup it will automatically apply the viewership of those fields.
Thank you,
Swapnil Deo