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Set the Default view of the Personalized Form on Incident table.

MR1
Tera Contributor

Hi All,

 

I need help setting the default view of the incident form view via the "personalized form" option.

for instance: I do not want fields like "Closed and close notes" to be visible always. It should be only visible when they are checked.

 

MR1_0-1720713470139.png

 

Thanks

 

1 REPLY 1

Swapnil24
Giga Guru

Hi @MR1 , 

You can set the default form layout by clicking on the hamburger menu and personalizing the form layout. To achieve conditional viewership of the fields, you would have to create a UI policy and show/hide them. Once you you have the UI policies setup it will automatically apply the viewership of those fields.

 

Thank you,

Swapnil Deo