Set Workflow from Active to Inactive

[Al-jhon]

Hello All,

How to make a workflow inactive?
I already checked out and set inactive the workflow but it still running in our demand ticket.

Thank you in advance.

[Al-jhon · Accepted solution]

Thank you @Peter Bodelier , but i found another way. I wen to Workflow Version > find the version that i checked-out and open it in workflow then set it to inactive.
Fortunately the workflow is now completed inactive. 😵

[Peter Bodelier]

Hi @Al-jhon,

After setting it inactive you need to publish that inactive version.

Seems a bit counterintuitive, but it works that way. 🙂

[Al-jhon · Accepted solution]

Thank you @Peter Bodelier , but i found another way. I wen to Workflow Version > find the version that i checked-out and open it in workflow then set it to inactive.
Fortunately the workflow is now completed inactive. 😵

[Peter Bodelier · Accepted solution]

Hi @Al-jhon,

Please doublecheck that this is indeed working correctly, as this is not the documented approach for this.

If your question is answered, please close the thread by marking the correct answer as correct.

[meganmwright18]

This is super helpful, thank you!