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Resolved! Adding multiple users to the watchlist at once

Hi All,   I'm wondering if there is a way to add multiple users to the watchlist at once? At the moment, when you open the reference field to the user table you can only select one user. I want to have the tick boxes available on each row so i can ru...

Dubz by Mega Sage
  • 2633 Views
  • 3 replies
  • 4 helpfuls

Resolved! Insert dynamic hyperlink in email script

Hi, I'm trying to insert a dynamic hyperlink in a notification, using email script. I looked on few posts which suggests to use html tags, however those tags are not supported for the current versions of servicenow. Thanks in Advance Alok

Alok Das by Tera Guru
  • 7455 Views
  • 2 replies
  • 0 helpfuls

Resolved! Background script to update custom field with Task SLA time

Hi there,   I've created a custom field and a business rule to add the time a P1 incident was started on the Incident form.  This BR works fine  Before on Insert/Update When to Run: SLA Definition is P1 (function executeRule(current, previous /*null ...

caliban by Tera Expert
  • 2991 Views
  • 9 replies
  • 2 helpfuls

Hello, I want to display a pop up and basically disable any functionality on the page by saying the portal is down for maintenance and redirect the users to another page. I wanted to do this on my hr portal. Any suggestions?

Hello, I want to display a pop up and basically disable any functionality on the page by saying the portal is down for maintenance and redirect the users to another page. I wanted to do this on my hr portal. Any suggestions?

sid23 by Mega Contributor
  • 2215 Views
  • 6 replies
  • 1 helpfuls

How to change default 'Group By' on list view?

Hi: Anyone know how to change a default 'Group by' on a list view The Resource Allocations popup in Resource Workbench is grouped by Task and we want to change the Group by to another field. Thanks for your help! Rita

ritaaudi by Tera Contributor
  • 2039 Views
  • 3 replies
  • 1 helpfuls

Resolved! Configuration of the Shopping Cart on Portal

I am interested in a couple of things dealing with the cart:1. How would we remove the Requested For, Deliver to and Special Instructions from the cart view? Many of our options are service based and we don't really deliver an AD account to an addres...

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Resolved! How can we change the search on reference field from begin to contains and also restrict it to one particular item.

How can we change the search on reference field from begin to contains and also restrict it to one particular item. i,e there are two reference field used in an item .the search on reference field should be changed from begins to contains only for th...

Resolved! How to disable some links on list view but enable others?

I am trying to identify how I can remove some links from a list view but leave others. Omit links will disable all the links. I found this article    https://docs.servicenow.com/bundle/kingston-platform-administration/page/administer/list-administrat...

beboche13 by Tera Contributor
  • 2186 Views
  • 5 replies
  • 2 helpfuls

Before-Query Business Rule blocked by ACL

I am currently working with ACLs and before-query business rules and am using a Test User.I have a row-level ACL on a Test table which allows the Test User access to the table. However, I also have a field-level ACL on the Test table which locks one ...

oacp by Kilo Contributor
  • 3053 Views
  • 3 replies
  • 0 helpfuls

Resolved! Encryption context not working in transform map.

I am trying to enter some data into an encrypted field and set a particular encrytion context .I am trying to do this in the transform map script. But the setting up of encryption context is not working. I am not sure what am i doing wrong.The transf...