setdisplay true or false not working in catalog client script

[DB1]

Hi All,

I created a on change catalog client script as below:

function onChange(control, oldValue, newValue, isLoading) {
    if (newValue == '') {
        g_form.setDisplay('dp_internal_or_external', false);
        g_form.setMandatory('dp_internal_or_external', false);
        g_form.setDisplay('dp_client_name_existing', false);
        g_form.setMandatory('dp_client_name_existing', false);
        g_form.setDisplay('dp_client_name', false);
        g_form.setMandatory('dp_client_name', false);
        g_form.setDisplay('dp_technical_account_manager', false);
        g_form.setMandatory('dp_technical_account_manager', false);
        g_form.setDisplay('dp_environment', false);
        g_form.setMandatory('dp_environment', false);
        g_form.setDisplay('dp_client_name_abbreviation', false);
        g_form.setDisplay('dp_client_solution_name_abbreviation', false);
        g_form.setDisplay('dp_authorized_approver_1_last', false);
        g_form.setDisplay('dp_authorized_approver_3', false);
        g_form.setDisplay('dp_authorized_approver_2_email', false);
        g_form.setDisplay('dp_authorized_approver_2_first', false);
        g_form.setDisplay('dp_authorized_approver_2', false);
        g_form.setDisplay('dp_authorized_approver_3_last', false);
        g_form.setDisplay('dp_authorized_approver_1_email', false);
        g_form.setDisplay('dp_authorized_approver_3_email', false);
        g_form.setDisplay('dp_authorized_approver_1_first', false);
        g_form.setDisplay('dp_authorized_approver_3_first', false);
        g_form.setDisplay('dp_authorized_approver_2_last', false);
        g_form.setDisplay('dp_authorized_approver_1', false);
        g_form.setDisplay('dp_authorized_approvers_external', false);
        //g_form.setDisplay('vs_dp_authorized_approvers_external', false);
        g_form.setMandatory('dp_authorized_approver_1_first', false);
        g_form.setMandatory('dp_authorized_approver_1_email', false);
        g_form.setMandatory('dp_authorized_approver_1_last', false);
        g_form.setDisplay('dp__business', false);
        g_form.setMandatory('dp__business', false);
        g_form.setDisplay('dp__segment', false);
        g_form.setMandatory('dp__segment', false);
        g_form.setDisplay('dp_would_you_like_to_request_a_billing_id', false);
        g_form.setMandatory('dp_would_you_like_to_request_a_billing_id', false);
        g_form.setDisplay('dp_authorized_approvers', false);
        g_form.setDisplay('dp_authorized_approvers_internal', false);
        g_form.setMandatory('dp_authorized_approvers_internal', false);
        g_form.setDisplay('program_product_name', false);
        g_form.setMandatory('program_product_name', false);
        return;
    }
    /*if (newValue != '') {
        g_form.setDisplay('dp_client_name_existing', false);
        g_form.setMandatory('dp_client_name_existing', false);
    }*/
alert(newValue);


    var getnewcl = g_form.getValue('dp_new_or_existing_client');

    if (getnewcl == "New Client") { 
        //
        if (newValue == "u_internal_y") {
            g_form.setDisplay('dp_client_name', true);
            g_form.setMandatory('dp_client_name', true);
            g_form.setDisplay('dp_client_name_abbreviation', true);
            g_form.setDisplay('dp__business', true);
            g_form.setMandatory('dp__business', true);

            g_form.setDisplay('dp__segment', true);
            g_form.setMandatory('dp__segment', true);
            g_form.setMandatory('dp_environment', true);
            g_form.setDisplay('dp_environment', true);
            g_form.setDisplay('program_product_name', true);
            g_form.setMandatory('program_product_name', true);
            g_form.setDisplay('dp_client_solution_name_abbreviation', true);
            g_form.setDisplay('dp_technical_account_manager', true);
            g_form.setMandatory('dp_technical_account_manager', true);
            g_form.setDisplay('dp_would_you_like_to_request_a_billing_id', true);
            g_form.setMandatory('dp_would_you_like_to_request_a_billing_id', true);

            //
            g_form.setDisplay('dp_authorized_approvers', true);
            g_form.setDisplay('dp_authorized_approvers_internal', true);
            g_form.setMandatory('dp_authorized_approvers_internal', true);

            //

            g_form.setDisplay('dp_authorized_approver_1_last', false);
            g_form.setDisplay('dp_authorized_approver_3', false);
            g_form.setDisplay('dp_authorized_approver_2_email', false);
            g_form.setDisplay('dp_authorized_approver_2_first', false);
            g_form.setDisplay('dp_authorized_approver_2', false);
            g_form.setDisplay('dp_authorized_approver_3_last', false);
            g_form.setDisplay('dp_authorized_approver_1_email', false);
            g_form.setDisplay('dp_authorized_approver_3_email', false);
            g_form.setDisplay('dp_authorized_approver_1_first', false);
            g_form.setDisplay('dp_authorized_approver_3_first', false);
            g_form.setDisplay('dp_authorized_approver_2_last', false);
            g_form.setDisplay('dp_authorized_approver_1', false);
            g_form.setDisplay('dp_authorized_approvers_external', false);
            g_form.setMandatory('dp_authorized_approver_1_first', false);
            g_form.setMandatory('dp_authorized_approver_1_email', false);
            g_form.setMandatory('dp_authorized_approver_1_last', false);


        }


        if (newValue == "u_external_y") {
            //
            g_form.setDisplay('dp__business', false);
            g_form.setMandatory('dp__business', false);
            g_form.setDisplay('dp__segment', false);
            g_form.setMandatory('dp__segment', false);

            g_form.setDisplay('dp_client_name', true);
            g_form.setMandatory('dp_client_name', true);
            g_form.setDisplay('dp_client_name_abbreviation', true);
            g_form.setMandatory('dp_environment', true);
            g_form.setDisplay('dp_environment', true);
            g_form.setDisplay('program_product_name', true);
            g_form.setMandatory('program_product_name', true);
            g_form.setDisplay('dp_client_solution_name_abbreviation', true);
            g_form.setDisplay('dp_technical_account_manager', true);
            g_form.setMandatory('dp_technical_account_manager', true);
            g_form.setDisplay('dp_would_you_like_to_request_a_billing_id', true);
            g_form.setMandatory('dp_would_you_like_to_request_a_billing_id', true);

            g_form.setDisplay('dp_authorized_approver_1_last', true);
            g_form.setMandatory('dp_authorized_approver_1_last', true);
            g_form.setDisplay('dp_authorized_approver_3', true);
            g_form.setDisplay('dp_authorized_approver_2_email', true);
            g_form.setDisplay('dp_authorized_approver_2_first', true);
            g_form.setDisplay('dp_authorized_approver_2', true);
            g_form.setDisplay('dp_authorized_approver_3_last', true);
            g_form.setDisplay('dp_authorized_approver_1_email', true);
            g_form.setMandatory('dp_authorized_approver_1_email', true);
            g_form.setDisplay('dp_authorized_approver_3_email', true);
            g_form.setDisplay('dp_authorized_approver_1_first', true);
            g_form.setMandatory('dp_authorized_approver_1_first', true);
            g_form.setDisplay('dp_authorized_approver_3_first', true);
            g_form.setDisplay('dp_authorized_approver_2_last', true);
            g_form.setDisplay('dp_authorized_approver_1', true);
            g_form.setDisplay('dp_authorized_approvers_external', true);
            g_form.setDisplay('vs_dp_authorized_approvers_external', true);
            g_form.setDisplay('dp_authorized_approvers', false);
            g_form.setDisplay('dp_authorized_approvers_internal', false);
            g_form.setMandatory('dp_authorized_approvers_internal', false);

        }
    }


}

while the alert shows right values 2 variables are still visible and I tried everything.

g_form.setDisplay('dp__business', false);
g_form.setMandatory('dp__business', false);
g_form.setDisplay('dp__segment', false);
g_form.setMandatory('dp__segment', false);

These 4 should be false for the cond external.

PS: I checked the variable and is not mandate but there is another on change client script 

Looking for help

TIA

@Runjay Patel @Brad Bowman  @Dr Atul G- LNG @Robbie 

[Brad Bowman]

In all cases you should setMandatory to false before setDisplay to false.

[Runjay Patel]

Hi @DB1 ,

setDisplay will work if filed is non mandatory, and if field is mandatory and you are applying setDisplay false then first you have to make that field non mandatory with setMandatory false.

[Ankur Bawiskar]

@DB1 

As others have mentioned if there is another script which is making it mandatory, you cannot hide

1st make it non mandatory and then hide

Any other UI policy is conflicting?