Setting a string variable value based on a reference variable

[Cirrus]

Good morning all,

We are building a new starter catalogue request and need to populate a contact email variable based on the location of the user. Within a variable set, we have a reference field, starter_location, which is filtered to show just 4 specific locations, say north, south, east and west. If the new starters location is north, we want to automatically populate a single line text field, starter_email, with a defined email address. Note this email is not part of the user record, otherwise we could have referenced it from the sys_user table.

I have the following on change client script, but its not working. Is there anything obvious wrong with this approach please:

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {

g_form.setValue('starter_email,"");
}

var loc = g_form.getValue('starter_location');
if(loc =='North'){
g_from.setValue('starter_email',"north@xyz.com");
}
else if(loc =='South'){
g_from.setValue('starter_email',"south@xyz.com");
}
else if(loc =='East'){
g_from.setValue('starter_email',"east@xyz.com");
}
else if(loc =='West'){
g_from.setValue('starter_email',"west@xyz.com");
}
return;
}

[Gundeep Singh]

Hi ,

Useg_form.getDisplayBox('<field_name').value to get the Value of reference fields.

Mark it Helpful or correct if it works for you.

You can ask your Query if have any further questions.

Regards,

Gundeep Singh

[Cirrus]

Gundeep,

If I change this, I get an error under the location field:

onChange script error: TypeError: Cannot read property 'value' of null function h_7a421810db313340d4d79414db9619f1(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { g_form.getDisplayBox('<starter_location').value; } 

I changed 

if (isLoading || newValue == '') {

g_form.setValue('starter_email,"");
}

var loc = g_form.getValue('starter_location'); 

to 

if (isLoading || newValue == '') {

g_form.getDisplayBox('starter_location').value;
}

var loc = g_form.getValue('starter_location'); 

[Gundeep Singh]

I just tried for one of my catalog item it worked fine. Could you please check your reference table 

Regards,

Gundeep Singh

[Cirrus]

Thanks Gundeep,

I get the same as you in that the alert is picking up the selected location name, but putting it into the code still doesnt return an email address

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == ''){

g_form.setValue('starters_mailbox',"");

var loc = g_form.getDisplayBox('starters_location').value;

if(loc =='North'){
g_from.setValue('starters_mailbox',"north@xyz.com");
}
else if(loc =='South'){
g_from.setValue('starters_mailbox',"south@xyz.com");
}
else if(loc =='East'){
g_from.setValue('starters_mailbox',"east@xyz.com");
}
else if(loc =='West'){
g_from.setValue('starters_mailbox',"west@xyz.com");
}
return;

}
alert(g_form.getDisplayBox('starters_location').value);
}