Setting a string variable value based on a reference variable

[Cirrus]

Good morning all,

We are building a new starter catalogue request and need to populate a contact email variable based on the location of the user. Within a variable set, we have a reference field, starter_location, which is filtered to show just 4 specific locations, say north, south, east and west. If the new starters location is north, we want to automatically populate a single line text field, starter_email, with a defined email address. Note this email is not part of the user record, otherwise we could have referenced it from the sys_user table.

I have the following on change client script, but its not working. Is there anything obvious wrong with this approach please:

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {

g_form.setValue('starter_email,"");
}

var loc = g_form.getValue('starter_location');
if(loc =='North'){
g_from.setValue('starter_email',"north@xyz.com");
}
else if(loc =='South'){
g_from.setValue('starter_email',"south@xyz.com");
}
else if(loc =='East'){
g_from.setValue('starter_email',"east@xyz.com");
}
else if(loc =='West'){
g_from.setValue('starter_email',"west@xyz.com");
}
return;
}

[Jaspal Singh]

Hi Cirrus,

If the values for North, South, East, West location are being stored in some table then you can pass sys_ids instead of lables for the location while setting.

For instance,

var loc = g_form.getValue('starter_location'); 
if(loc =='North'){
g_from.setValue('starter_email',"north@xyz.com");
}

would be

var loc = g_form.getValue('starter_location'); 
if(loc =='North'){
g_from.setValue('starter_email',"sys_id_of_north");
}

Thanks,

Jaspal Singh

Hit Helpful or Correct on the impact of response.

[Cirrus]

Jaspal,

the values for N,S,E,W are in the locations table. However, I am not sure what you are saying here. Surely your code would just set the value to "North" rather than north@xyz.com (note the email is not defined in any table/field, it is just defined in the script) 

[Ajaykumar1]

Hi,

Try below code,

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {

g_form.setValue('starter_email,"");
}

var loc = g_form.getDisplayBox('starter_location').value; 

if(loc =='North'){
g_from.setValue('starter_email',"north@xyz.com");
}
else if(loc =='South'){
g_from.setValue('starter_email',"south@xyz.com");
}
else if(loc =='East'){
g_from.setValue('starter_email',"east@xyz.com");
}
else if(loc =='West'){
g_from.setValue('starter_email',"west@xyz.com");
}
return; 
}

Mark If Correct/Helpful.

Regards,
Ajay.

[Cirrus]

Ajay,

This results in the locations table popup constantly refreshing on selection!

[Ajaykumar1]

Hi Cirrus,

Cross check on change of which field you are writing onChange client script.

Also, try removing/commenting the g_form.setValue('starter_email',"");

Can you provide screenshots..?

Regards,
Ajay