Setting auto number for tables which are extended from task table
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‎05-16-2017 11:52 PM
Hi All,
I have a custom table which has a different number field and it is extended to task table. when ever a ticket is created the number is auto generated but when I search using that number it doesnot get populated. The actual number is stored in task table how do I change this.
Thanks in advance.
Regards,
Shugufta.
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‎05-16-2017 11:58 PM
Hi Shaik,
Are you using the global search for the search?
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‎05-17-2017 12:03 AM
Hi Srinivas,
Yes I am searching in global search. But the problem here is I have two number fields one from task table and other for my custom table, when a ticket is created I have two numbers generated for example 1234 on task and 1235 on custom table.
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‎05-17-2017 12:00 AM
Have you set up the said table in search groups?
http://wiki.servicenow.com/index.php?title=Using_Global_Text_Search#Text_Search_Groups
http://wiki.servicenow.com/index.php?title=Administering_Global_Text_Search#gsc.tab=0
Is your question related to global search?

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‎05-17-2017 12:01 AM