Setting auto number for tables which are extended from task table

SNow35
Giga Guru

Hi All,

I have a custom table which has a different number field and it is extended to task table. when ever a ticket is created the number is auto generated but when I search using that number it doesnot get populated. The actual number is stored in task table how do I change this.

Thanks in advance.

Regards,

Shugufta.

13 REPLIES 13

Hello   Naresh,



Can you please refer my post and try for number the both the tables.


Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

Hi Naresh,



When ever you extend your custom table to task table, you need to configure your number field variable instead of creating a new field. When you configure your variable it creates a dictionary override which means the display value would be different but backend value would be the same.


can you elaborate, with an example. if you dont mind.


Thanks


image1.PNG


The below field is my custom table number field display value which is extended to task table. So initially after the table is created I put the number value of task table on my custom table after that I right clicked(shown as below) on the number value and clicked on configure label changing just the label and click on insert instead of update or save.



image2.PNG