In the Incident Resolution acceptance email I am using a template that has colour formatting for the text in the outbound email.
Within the template I call another template for the customer to be able to reject the resolution. This has separate colour formatting that it calls from somewhere.
Would someone be able to point me to where this is set, so I can make it the same as the rest of the outbound email
${mailto:ks.mailto.incident.reject} is rendering in Blue, I want it to be green like the rest of the email.
Any thoughts?
Thanks
Chris
