Setting short description from email body and email subject

[nrd5830]

In my inbound email action, I am trying to populate the short description of the incident with email subject and a line from the email body. 

Say the email body contains the line "Test:123" and the email subject is "Email Subject". I would like to append both "Test:" value and entire email subject both separated by a comma. How do I achieve this in an inbound email script?

Finally, a short description should look like

123, Email Subject

[Narendra Kota]

Hi,

You need to extract this from those body and subject line as:

var bod = email.body; // body text is, Test:123
bod = bod.split(":");
var str = bod[1]; // here you will get 123

var subj = email.subject; //subject text is, Email Subject 
var text = str + ',' + ' subj';

//and, set it as
current.short_description = text;

Hope this helps.
Mark helpful or correct based on impact.

Thanks.

[Anubhav Srivas1]

can you please help here :

https://community.servicenow.com/community?id=community_question&sys_id=711c6ed2dbed18102be0a851ca96...