Setting state to close is not working in UI Action

[SK41]

Hi,

I have UI Action "Create Request" as related link on Interaction form. My requirement is to open a request on click of UI Actio and also to close that interaction as well. The request is getting open but the state is not getting closed. Below is the script i have written:

Action name : ws_create_req

Show update: checked

Client: checked

Onclick: OpenReq()

Condition: current.state= ='new'||current.state=='work_in_progress'

Script:

function OpenReq()

{

current.state = "closed_complete";

current.update();

var url= 'com.glideapp.servicecatalog_cat_item_view.do?v=sysparam133192332';

g_navigation.openPopup(url);

}

The state is not getting set. PLease help me in this regard.

Thanks!

[Musab Rasheed]

Hello,

current.state = "closed_complete"; doesn't seem correct , can you check backend value of close complete and set it accordingly, generally it should be integer

Regards

[Ankur Bawiskar]

Hi,

Duplicate question.

You already asked this question few days ago and I responded there with the solution.

Any reason you created 1 more question?

Open the specific record producer when the UI action is clicked

Regards
Ankur

[SK41 · Accepted solution]

Hello,

I implemented the solution for state not getting closed. It worked!

Below is  the screenshot for reference: