Setting up monthly on-call schedules in SOW

Thereza Van der · ‎04-20-2026

Morning

I am wondering how to setup MONTHLY on-call schedules in SOW? It only has an option for daily and weekly. But not all the months have equal weeks?

Regards

Thereza

Dr Atul G- LNG · ‎04-20-2026

That is expected, we can only do weeks or days as of now.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Thereza Van der · ‎04-20-2026

Is there any workaround? All our shifts are weekly but only this one is monthly.

Dr Atul G- LNG · ‎04-20-2026

No mate, the week is only possible as of now.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************

Tanushree Maiti · ‎04-20-2026

Hi @Thereza Van der

Check this community post : Monthly On-call Schedule

Refer: On-Call Scheduling in Service Operations Workspace

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti