Short Descp should show in My requests

nameisnani · ‎03-06-2023

Hi Team ,

We have requirement that , as u can see in the below screenshot , In the Short Description field what ever i have given .

When i click on ' My requests ' tab , currently that is showing with catalog name as u can see in the below image , Instead of catalog name , [ The Short Descp which we have entered in form that should show here ] .

Please provide me steps to achieve this

@Community Alums

@Community Alums

Thanks In adavnce

OlaN · ‎03-06-2023

Hi,

If I understand your requirement correct, it is to show the short description of the RITM on the page that shows REQ.

That does not make sense, because a REQ could have multiple items requested, and in that scenario, which short description should then be displayed?

OOB it shows either the name of the item requested, if only 1 item is connected to that REQ, otherwise it shows something like "2 requested items" and so on.

Please elaborate a bit further in your requirement.

View solution in original post

nameisnani · ‎03-06-2023

@OlaN

Thanks for the response olan

My requirement is , In the short description we have entering any thing, and if we submitted the form .

Then SSP if click on 'request' tab . Currently it is showing catalogs names , instead of catalog the short description which are entering that should come there .

How to do that please provide steps with screenshot for better understanding

nameisnani · ‎03-07-2023

+++ @Community Alums