Show and hide fields on Survey page

[anirban300]

We have the same survey for Incident and RITM. How do I show or hide a particular field based on incident or RITM?

[Paul Curwen · Accepted solution]

Hi anirban3000,

You can create any special conditions that must be met before the question appears on the survey using the Dependency tab on the survey designer. it's a bit tricky to do (not as easy as UI Policy etc) but can be donje. Make it dependant on the Source field. For more info see: 

https://docs.servicenow.com/bundle/london-servicenow-platform/page/administer/survey-administration/...l

Regards,

Paul