Show article based on user language via Link

[Kavithan A1]

I have sent japanese language article link to customer but the customer prefered language is english. I want to redirect the link to english language which is the parent article of all other translated language articles.

[Dr Atul G- LNG]

Hi @Kavithan A1 

https://www.servicenow.com/community/developer-forum/displaying-kb-articles-according-to-the-languag...

https://www.servicenow.com/community/itsm-forum/display-knowledge-articles-based-on-selected-languag...

[Kavithan A1]

@Dr Atul G- LNG 

Hi, I referred your suggestions - I can able to show the article based on user language but the issue is i have sent a japanese article link but the user language is english how to redirect the japanese to his parent article english language ?

[Dr Atul G- LNG]

Hi @Kavithan A1 

I even search at my end but No luck. May be log a HI case.